Terms of payment

Enabled payment methods – PAYMENT BY CARD ONCE Visa Maestro MasterCard

Description of the payment process – video tutorial

Conversion statement – All payments will be made in Euros (€). If the payment is made with payment cards of foreign Issuing Banks, the amount of the transaction will be converted into the local currency of the cardholder, according to the exchange rate of Visa / Mastercard.

The Center for the Protection and Study of Birds (hereinafter CZIP) undertakes to provide protection of personal data of customers, by collecting only the necessary, basic customer data needed to meet our obligations, inform customers about how to use the collected data, regularly give customers a choice on how to use their data, including the ability to decide whether or not they want their name removed from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform work activities. All CZIP employees and business partners are responsible for respecting the principles of privacy protection. CZIP undertakes to apply maximum security measures in order to protect the interests of customers and prevent possible misuse of information.

Credit and / or debit card payment transactions are performed using the secure SSL protocol using 128-bit encryption, which is considered a secure way to perform money transactions worldwide. CZIP cannot be held responsible for abuses that cannot be determined to have occurred as a result of technical and security failure of the web store system or failure of CZIP employees.

By registering on the pages of this online store, you confirm that you are fully acquainted with them and that you accept the following terms of use:

RELEVANT LEGAL FRAMEWORK – This website has been designed in accordance with the following national and international laws relevant to data protection and user privacy: EU Data Protection Directive, Consumer Protection Act, Personal Data Protection Act, EU General Data Protection Regulation (GDPR). This online retailer’s compliance with the above laws means that this website is compliant with the data protection and privacy laws set by many other countries.

PERSONAL INFORMATION COLLECTED AND WHY IT IS COLLECTED – This website collects and uses personal information for the following reasons:

Website traffic tracking – Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this information to determine the number of people using our website to better understand how they find and use our website and to see their movement through the website. Although GA records information such as your geographic location, your device, your Internet browser, and your operating system, none of this information can personally identify you. GA also records the IP address of the computer that could be used for personal identification, but Google does not give us access to that. We consider Google to be a third-party data processor (see Article 4 below). GA uses cookies, and you can find details about them in Google’s guides for developers. Our website uses the analytics.js GA implementation. Disabling cookies on your internet browser will stop GA from tracking any part of your visits to any part of this website.

Contact email address – If you choose to contact us via a contact email address, none of the information you provide will be stored on this website and will not be transmitted / processed by any third party. Instead, the data will be collected in an email and sent to us via the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) which means that the content of the email is encrypted using SHA-2, 256-bit cryptography before sending over the Internet. Email content is decrypted by our local computers and devices.

Payment for memberships on our online store can be made in one of the following ways: payment cards – VISA, Maestro or MasterCard that support payment over the Internet. Card payments are made in cooperation with AllSecure doo and Hipotekarna banka and are done in a secure and certified way through the AllSecure Paymet Gateway, by simply entering the data from the payment card. After entering the card data and confirming the payment, the Hipotekarna banka authorizes the transaction and thus the order is approved and enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available for another purpose. The transaction will be completed and the amount deducted from your account only when the site owners are aware of the purchase of the membership. In the event that payment is not completed, or the amount is not deducted from the account by the expiration of 14 days from the acceptance of your order, that order will be canceled and deleted. After the expiration of the 14-day period, the money reserved in your account will be released and will be available to you again. You can then repeat the same or a new order, and make a payment related to them. Check with the card issuing bank to see if your card supports online payments.

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using the SSL protocol, using the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. At no time is the payment card information available to the merchant. 3D Secure protection for all merchants and customers – AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants using the AllSecure Payment Gateway are automatically included in 3D-Secure protection, guaranteeing customers the security of their purchases. Customer payment card numbers are not stored on the merchant’s system and the registration itself is protected by SSL data encryption. PCI DSS Standards – AllSecure Payment Gateway is constantly complying with all the requirements of card organizations in order to increase the level of security of merchants and customers. From 2005 until today, without interruption, the system has been certified as PCI-DSS Level 1, which is the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a standard that defines the necessary security measures when processing, storing and transmitting sensitive card data. PCI Standards protect sensitive cardholder data during the entire payment process: from the moment of entering data at the merchant’s point of sale, during communications between the merchant and relevant banks and card organizations, as well as the subsequent storage of this data.

DATA PRIVACY BREACH – We will notify all relevant persons and competent authorities of any breach of data privacy from our database or the database of any of our partners no later than 48 hours after the breach, if it is obvious that the stolen data has been preserved in a way that can identify the identity. data owner.

CHANGES TO THE PRIVACY STATEMENT – This privacy statement may be amended from time to time in accordance with legal regulations or industry developments. We will not explicitly notify our customers or website users of these changes. Instead, we recommend that you periodically check this page for any statement changes.

Refund – In case you are dissatisfied with the membership for any reason, you can return it in exchange for money within 7 days from the date of purchase of the item. In case of return of goods and return of funds to the buyer, the funds will be returned by the same method by which you paid for the goods. Complaints can be reported by customers by phone: 020 272 051 or by email czip@czip.me. The customer should know the order number or invoice number when reporting.