Grievance Mechanism: SOS Skadar Lake-Keeping the Montenegrin Wilderness Wild

Grantee: Center for Protection and Research of birds

Funded by: Critical Ecosystem Partnership Fund – CEPF

In case of complaints on the project implementation, please contact:

Marija Stanisic, Project Coordinator

Telephone: +382 20 272 051

Email: marija.stanisic@czip.me

Address: Velje brdo 35, 81000 Podgorica

If claimant is not satisfied by the response provided by Center for Protection and Research of birds, they should contact:

If no solution is found, claimant can contact the CEPF Executive Director at the following email address: cepfexecutive@conservation.org or by mail at:

CEPF Executive Director

Conservation International

2011 Crystal Drive – Suite 600

Arlington, VA 22202

USA

We will share all grievances – and a proposed response – with the Regional Implementation Team and the CEPF Grant Director within 15 days. If the claimant is not satisfied following the response, they may submit the grievance directly to the CEPF Executive Director at cepfexecutive@conservation.org or by mail. If the claimant is not satisfied with the response from the CEPF Executive Director, they may submit the grievance to the World Bank at the local World Bank office.

World Bank Office Montenegro:

https://www.worldbank.org/en/country/montenegro

Addresss: Bul. Džordža Vašingtona 98,

81000 Podgorica, Montenegro

Telephone: +382 20 665 353

Email: dvarezic@worldbank.org

Addresss: Bul. Džordža Vašingtona 98,

81000 Podgorica, Montenegro

Telephone: +382 20 665 353

Email: dvarezic@worldbank.org